Terms of Use

• Passengers are required to furnish the following at the time of boarding the bus:
  a. A valid copy of ticket.
  b. A valid identity proof
• The PMPML management is not responsible for your luggage / baggage / belongings inside the bus.
• Passengers should not carry any goods like weapons, inflammables, firearms, ammunition, drugs, liquor, smuggled goods etc and any other articles that are prohibited under law.
• Our responsibilities includes
• Issuing a valid ticket (a ticket that will be accepted by the bus conductor)
• Providing customer support and information in case of any delays / inconvenience
• Rescheduling of Bus ticket is not allowed.
• Refund is not allowed.
• For any support, please call at 0204545454 or reach out at complaints@pmpml.org