Grievances
Total Registered Complaints
Total Resolved Complaints
Inprogress with Officer Complaints
Total Rejected Complaints
Resolved Percentage(%)
Inprogress Percentage(%)
Citizen Satisfaction
Overall Feedback
Pending Pie Chart
Pending Pie Chart
Channelwise Distribution
Channelwise Distribution
Divisionwise Distribution
Divisionwise Distribution
| Sr.No | Channel | Total Registered Complaints | Total Resolved Complaints | Total Inprogress Complaints | Total Rejected Complaints |
|---|---|---|---|---|---|
| 1 | Call Center | 505 | 498 | 3 | 4 |
| 2 | Web | 280 | 274 | 1 | 5 |
| 3 | 209 | 203 | 2 | 4 | |
| 4 | SMS | 34 | 34 | 0 | 0 |
| 5 | 12 | 12 | 0 | 0 | |
| 6 | 0 | 0 | 0 | 0 | |
| 7 | Written | 0 | 0 | 0 | 0 |
| 8 | Newspaper(CC) | 0 | 0 | 0 | 0 |
| 9 | 0 | 0 | 0 | 0 | |
| 10 | Mobile App | 0 | 0 | 0 | 0 |
| Call Center | ||
|---|---|---|
| Total | Resolved | Pending |
| 505 | 498 | 3 |
| Web | ||
|---|---|---|
| Total | Resolved | Pending |
| 280 | 274 | 1 |
| Total | Resolved | Pending |
| 209 | 203 | 2 |
| SMS | ||
|---|---|---|
| Total | Resolved | Pending |
| 34 | 34 | 0 |
| Total | Resolved | Pending |
| 12 | 12 | 0 |
| Total | Resolved | Pending |
| 0 | 0 | 0 |
| Written | ||
|---|---|---|
| Total | Resolved | Pending |
| 0 | 0 | 0 |
| Newspaper | ||
|---|---|---|
| Total | Resolved | Pending |
| 0 | 0 | 0 |
| Total | Resolved | Pending |
| 0 | 0 | 0 |